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Shopping FAQ

Terms & Conditions for Zanoshopping

Welcome to Zanoshopping! By accessing and using our website (www.zanoshopping.com), you agree to the following terms and conditions: 

To place an order, simply browse our products, select the items you wish to purchase, and add them to your cart. Once you’re ready to checkout, click on the cart icon, review your items, and proceed to payment. Follow the on-screen instructions to complete your order.
We solely accept Zano.
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number on the courier’s website to monitor the status of your delivery.
We offer a hassle-free return policy. If you’re not satisfied with your purchase, you can return it within 14 days of receiving the product. Items must be in their original condition and packaging. Please contact our customer service team for return instructions.
Kindly check the delivery information page.
If you need to change or cancel your order, please contact us as soon as possible. We’ll do our best to accommodate your request, but please note that we cannot guarantee changes or cancellations once the order has been processed and shipped.
Yes, we offer international shipping to most countries. Please check the delivery information page to see where we deliver!
We apologize for any inconvenience. If you receive a damaged or incorrect item, please contact our customer service team immediately. We will arrange for a replacement or refund as quickly as possible.
You can reach our customer service team via email at support@zanoshopping.com or by filling out the contact form on our website. We aim to respond to all inquiries within 24 hours.
Yes, we frequently offer discounts and promotions. To stay updated, sign up for our newsletter or follow us on social media.
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